1. General Terms

Welcome to DiLuxe Hair. By accessing our website or placing an order, you agree to these Terms of Service.

We specialize in wholesale human hair products for salons, hairstylists, wig makers, hair businesses, and other customers worldwide.

2. Products & Quality

We offer Raw Hair, Virgin Hair, Wigs, Hair Extensions, Closures, Frontals, and customized hair products.

Product specifications, including length, texture, color, density, and quality, are described on our website or confirmed before purchase.

Natural human hair may have slight variations in color and texture. Bleaching results, hair lifespan, and performance may vary depending on the product, processing methods, and proper care.

3. Orders & Payments

All prices are subject to the information displayed at checkout or confirmed in your order.

Orders are processed after payment confirmation. We reserve the right to contact customers regarding pricing errors, product availability, or incomplete order details before accepting an order.

4. Customized Orders

Customized products are made according to the specifications confirmed with the customer.

Once production begins, changes or cancellations may be restricted. Any applicable cancellation charges will be explained based on the production status and costs incurred.

5. Shipping & Delivery

We ship internationally through reliable shipping partners.

Delivery times are estimates and may vary due to product availability, destination, customs clearance, and carrier conditions.

Customers are generally responsible for applicable import duties, taxes, and customs requirements unless otherwise agreed or required by law.

6. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Returns & Exchanges Policy.

Please review this policy before placing an order.

7. Intellectual Property

All website content, including images, product descriptions, graphics, and branding, belongs to DiLuxe Hair or its respective owners.

Unauthorized copying or commercial use is prohibited.

8. Liability & Contact

We aim to provide accurate product information, reliable quality, and professional service.

Our responsibility for any order will be determined by the confirmed order terms and applicable law. Nothing in these Terms excludes rights or remedies that cannot legally be limited.

For questions, please contact:

inquiry@diluxehair.com